For nearly a decade, Chris Wiley has volunteered for Jewish Family Services (JFS) by helping older adult clients with their technology needs.
Wiley has a strong background in technology services, setting up and repairing devices and fixing computers in his free time. He wanted to give back to others, and began volunteering at JFS.
“Many times, older adults can't leave their home for health reasons,” Wiley said. “A computer is a connection to the outside world. It gives them a chance to talk and see others they would not otherwise be able to meet. It also helps them stay connected to critical services such as pharmaceutical, medical or financial services. I am happy to get a chance to help keep them connected.”
While he is helping others through JFS, Wiley said he gets so much from volunteering.
"I meet a lot of different people while volunteering,” Wiley said. “They have shared their knowledge, experiences, cultures, languages and more with me. They have all been very special to me.”
Technology support is a benefit of JFS’ Help@Home membership, which helps with common household tasks that JFS clients may not be able to do alone.
“Volunteers like Chris support our clients from small things, like connecting to a printer, to more in-depth support, like learning how to get their emails to a new address,” said Rachel Ohlhausen, JFS director of program operations. “Since he joined us in 2012, Chris has provided 736 tech support jobs for our clients. This program wouldn't be what it is without him.”
After receiving help with his computer from Wiley, JFS Help@Home client Ron Myers said that “he goes the extra mile. God love that man.”
Working as tech support for JFS clients is Wiley’s way of giving back to the community.
“It’s a great chance to build helpful skill sets and make lifelong friends,” Wiley said.
Wiley currently works for Tech Cause KC, a local nonprofit that repairs old computers and recycles others to reduce waste and get equipment to people in need. When not at work, Wiley enjoys playing video games and spending time with his wife of 13 years, Hattie.
Those interested in volunteer opportunities with JFS can go to jfskc.org/volunteer, email or call (913) 730-1410.
